When Access to Care Becomes a Barrier: What Florida Families Need to Know

If you’re a parent waiting for your child’s ABA services to start—or struggling to get approval for care—you’re not alone. Across Florida, families have been facing new and unexpected barriers that make it harder to access therapy services.

Recently, Disability Rights Florida reached out to the Florida Association for Behavior Analysis (FABA) after hearing from families experiencing challenges such as:

• Denials for ABA services or requests for new Comprehensive Diagnostic Evaluations (CDEs)
  
• CDE requirements that are more restrictive than the state’s Medicaid policy
  
• Service denials for “lack of medical necessity”
  
• Delays in credentialing new providers—or no credentialing options at all for certain payers
  
• Long waits before starting services because of restrictive documentation requirements
  

We know these issues can be frustrating and confusing—especially when your child needs help now.

What You Can Do

If your family has been affected by delays, denials, or restrictive requirements, Disability Rights Florida is asking parents and guardians to reach out directly. They’re collecting information to better understand the problem and advocate for solutions that protect your child’s right to care.

💡 If you need help now:
You can contact Disability Rights Florida using their online form or phone number below.

• Online: I need help now (faster)
  
• Phone: 800-342-0823
  

Please note — they are only able to speak directly with parents or guardians, not providers.

We’re Here to Help You Navigate It

At ABA Solutions, our team is staying informed and advocating alongside professional organizations to make sure families can access the care they deserve. If you’ve run into challenges getting started, we can help guide you through next steps and make sure you’re not navigating the system alone.

Access to care shouldn’t be the hardest part of getting help—and we’re here to support you through every step.